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Oracle Field Service Cloud SOAP authentication — Cloud Customer Connect
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Oracle Field Service Cloud SOAP authentication

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edited Oct 2, 2019 1:53AM in Field Service 1 comment

Summary

With the August 2019 (19C) release, MD5 authentication support, used by SOAP APIs have been removed.

Content

With the August 2019 (19C) release, MD5 authentication support, used by SOAP APIs have been removed. We have an object event handler that sends tickets from OSC to OFSC, which uses SOAP to do authentication and now with 19C we have to start using Client ID/Client Secret. I have updated the code to use them but now we have to hash the authorization header using SHA256 instead of MD5, I am having difficulty. Existing code was using "md5" built-in function to hash the value, i updated the code to use "hash" function, but I get an error stating "undefined function hash()".

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