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Power User unable to reopen tasks

edited Oct 9, 2019 5:59PM in Financial Consolidation and Close 1 comment

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Good afternoon, 

One of our power users is unable to reopen a closed basic task. When he opens the tasks he see 'reopen tasks' under actions but when he clicks this nothing happens. If I follow the same steps under service administrator role I see that the task is immediately reopen. I do not see any limitations in the user guide that make me think that a power user should not be able to use this functionality. Am I missing something?

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