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Smart View Install / Uninstall Failures

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edited Feb 28, 2020 4:37PM in Reporting and Analytics for ERP 2 comments

Summary

Admin intervention necessary when deploying latest SV 11.1.2.5.910

Content

We are trying to get all enterprise users onto the same version of Smart View.  We currently have at least 3 versions floating around on different OS and office versions.  User base profile is mostly non-admin, so they do not have rights to C:\Oracle.  This has been causing issues when trying to uninstall old / install new versions of Smart View. Most common error is 1321:  Insufficient privileges to modify file on C:\.  This has occurred when users try to uninstall / reinstall from Software Center or when out IT folks are trying to push with SCCM/group policy.  

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