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Charges UI issues for generic work order

edited Mar 12, 2020 3:54AM in Service Logistics 1 comment

Summary

Charges UI issues for generic work order

Content

There are two issues I see in my testing.

1. When I enter work order (generic work order created from SR), customer (customer, account, bill-to) & item (item, serial number) are not auto-populated. Is this a bug or setup issue?

2. When I post charges, I got the attached error. I assume this is a setup issue in maintenance cloud. Any quick fix?

Version

20A
Tagged:

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