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How to Correct/Return Receipts for Reassigned Reqs?

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edited May 6, 2020 4:42PM in Self Service Procurement 5 comments

Summary

We have reassigned Requisitions to a new Requester. The requester cannot access existing Receipts to record Corrections or Returns

Content

Requisition has been created and PO generated.  The user has recorded receipts.

The Requester leaves the company and the Req/Po are updated using the Update Preparer/Requester process.

The new requester can see the Requisition and review any Receipts using the lifecycle pages. However, the new requester cannot see the Receipts in Manage Receipts and cannot process any Corrections or Returns.

How can Corrections/Returns be recorded for reassigned Reqs/PO's?

 

We are using standard Employee/Procurement Requester roles.

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