MFT Template Default when Custom template has Errors

Organization Name

Barrick Gold

Description

Hi Team,

We have issue when custom template is added for a MFT transmission.

Issue : For some reason if custom template is not available then MFT transmission is failing with below error.

Error :

 Runtime Error

                              ID: 41b84a4c-2ca3-49c7-bf4b-aae83abf5fec

                              Error Code: MFT-4202

                              Error Description: File /mft/interfaces/utilities/mfttemplates/****_TEMPLATE.eml does not exist in the file system.

                               Error Cause

                              Cause: File does not exist in the file system.

                              Action: If the file has been purged, restore the file and resubmit the appropriate message.

 Enhancement Request : I want to propose to default MFT template in case of issue with custom template rather failing whole transmission