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Difference between SQM Evaluators and Internal Responders — Cloud Customer Connect
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Difference between SQM Evaluators and Internal Responders

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edited Jul 1, 2020 5:33AM in Supplier Qualification Management 1 comment

Summary

This post illustrates the difference between evaluators and internal responders to supplier qualification initiatives.

Content

To qualify suppliers, sometimes organizations solicit feedback on suppliers from internal departments, for example, individuals who have worked with the supplier. They are set up as internal responders, receive internal questionnaires and respond to the questions directly. The responses they provided are used to derive the outcome for qualifications for the supplier. The example below shows an internal questionnaire that an internal responder answers:

You can refer here for the procedure to set up an enterprise user as internal responder.

Other-times qualification managers would need help from individuals of expertise in other internal departments to best evaluate the responses from suppliers. Any enterprise user can be set up as an evaluator on the initiatives. Evaluators do not provide response to questionnaires but instead evaluate responses from responders and they can enter evaluation notes, provide scores for responses or assign outcome so that qualification owners can finalize the qualifications based on their feedback.

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