Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to remove reference attributes from AR Interface

edited Nov 20, 2020 10:13AM in Receivables & Collections 4 comments

Summary

Unable to remove reference attributes from AR Interface

Content

Hi,

We are receiving Invoice and credit memos from third party billing system. The data is loaded to Fusion via FBDI templates automatically by the interface. Sometimes, the credit memos received from the billing system are pointing to invoices (reference context and attributes 1,2,3 ) which do NOT exist in Fusion application and therefore such lines do get stuck in the interface rightfully. However, if one tries to remove reference context and attributes 1,2,3 values from the AR Interface and clicks on upload button, system throws an error saying reference attribute 1,2,3 are required fields. I can confirm that attributes 1,2,3

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!