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Triage Article: Update 20D - Rate Based Services related Seed Data issue

edited Jan 20, 2021 10:22AM in Self Service Procurement


Rate Based Services Issue and proposed resolution


Customers and Support

I wanted to write this article to share some information related to the new feature 'Rate Based Services' and to address some issues that a few customers have been reporting.


When a customer attempts to create a requisition using, for instance the Enter Requisition Line flow and Non Catalog Request flows, the system throws an error. This article has a bit more context and detail on exactly what is happening:

Why this issue:

Seed File corruption in Update 20D has resulted in this issue surfacing for customers attempting to use this new seeded line type.

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