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Data management pulls less data than anticipated from PCMCS. — Cloud Customer Connect
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Data management pulls less data than anticipated from PCMCS.

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edited Jun 15, 2021 7:42PM in Profitability and Cost Management 1 comment

Summary

Data management rules are pulling incorrect data for one month but correct data for a different month.

Content

I have a series of writeback rules in data management that pull data from PCMCS and send it to ERP.  For the month of May, I noticed that the data being pulled into the data management workbench did not match what was in Smart View.  I ran the same rules for April and saw the data being pulled correctly.  In PCMCS, the April and May months are set up the same way.  When checking the data in Smart View, I saw that the intersections were the same between April and May (aside from the months being different). 

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