Creating Service Request for handle Multiple Tasks.
SummaryCreating Service Request for handle Multiple Tasks.
Our client has a requirement detailed below:
Business Scenario: They handle multiple tasks that they assign to Technicians at one time. They would like to add all the tasks on the same Service request, order parts and review the statuses.
Example: The Service request : SR001 - Handle all Repairs on the House.
Task -1 : Replace Hot water Heater
Task -2 : Concrete on the drive way needs replaced
Task -3 : Replace fence around the home
Task - 4: Replace all Kitchen cabinets
The use case is they assign all these activities to one Technician, and on a given Service request they would like to capture the Problem description of all activities and generate one Field service work order so they can assign single talk to technician.