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    • Correct Import Errors - Invoices missing from spreadsheet and not showing up in Oracle

    edited Aug 13, 2021 11:45PM in Payables, Payments & Cash Management 2 comments

    Summary

    User is correcting invoices from correct import errors spreadsheet. Has anyone experienced lost invoices from spreadsheet?

    Content

    User is correcting invoices from correct import errors spreadsheet. Even if the user corrects 1 or 2 invoices for a specific Business Unit, as soon as the user clicks on Save and Submit Invoice Import and enters Import Payables Invoices parameters like entering Business Unit and source as 'spreadsheet' , the Import Payables Invoices job runs with a warning showing 'Invoice Num 07/0 has tax calculation error due to AP_NO_NON_REC_ACC' and all the invoices related to that business unit are lost from the spreadsheet even though she is correcting a few invoices. These invoices do not show up in Oracle. They are not showing up in Correct Import Errors spreadsheet either when it is downloaded again. They are showing up with status of null in AP_INVOICES_INTERFACE table. 

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