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Need to send multiple email notifications on Step Transition — Cloud Customer Connect
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Need to send multiple email notifications on Step Transition

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Summary:

I need to send multiple email notifications on Step Transition. I added multiple transition rules with notifications under a Step. Each one transitions to the current step. Then the last one (with no notification) transitions to the next step. PROBLEM, only the first notification rule runs and the last step that transitions to the next step. How can I make multiple notification rules run?


Content (required):

I have 3 transition rules under Step 5

notificationABC - transition to Step 5

notificationXYZ - transition to Step 5

step transition - transition to Step 6

Test - notificationABC and transition to Step 6 work

Switch notificationABC and XYZ around

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