Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Credit Memo Adjustment — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Credit Memo Adjustment

Received Response

Summary: We have an issue where an error was made in a credit memo amount. The credit memo amount was originally in the amount of -2837.00. The actual credit should have been $450.00 less - $2387.00. When we attempt to issue the refund, it now shows a remaining amount of $450.00. Would anyone have an idea as to how we can get rid of the $450.00 remaining amount? In reviewing the customer transactions I am not sure where the $450.00 came from I don't see an invoice or credit memo in this amount.

Thank you for any help you can provide.

Content (required):

Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!