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Content Management System Setup — Cloud Customer Connect
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Content Management System Setup

Received Response


We are in the process of doing a POC using the Sharepoint Online content management system (CMS). The connectivity and ability to upload documents through OTM/GTM and store them in Sharepoint has been successfully enabled, however we are looking for additional setup details regarding the "Root Folder" setup (i.e. the folder path).

Content (required):

Within the OTM help documentation, it states the following: 

"If you selected SharePoint Online as the system type, complete the following steps:

  1. Select a Folder Type. The folder type you choose determines which of next fields appear. Your choice determines the algorithm used to generate a folder name for a document. See the Document Folders section above for more detail on document storage.

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