Oracle Solutions for Customer Claim Settlement
Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Deloitte
What are the solutions that Oracle offers for Paying the Claims to Customers?
Use Case and Business Need (Required):
We have a requirement for a client in Logistics Ecommerce Industry, to provide an end to end solution for the Customer Claims settlement model.
Kindly help us with the solution you might have implemented in any of your projects.
Below are some high-level steps involved in a typical Claim reimbursement to Customers in case of Short Payment or any Settlement.