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Unable to connect to my VM firewall using serial console, see error Failed to create compute client — Cloud Customer Connect
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Unable to connect to my VM firewall using serial console, see error Failed to create compute client

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Summary:

my access to Oracle Cloud Infrastructure serial console to VM is no longer working, not sure why.

ERROR - Failed to create compute client: cannot create client, bad configuration, did not find a proper configuration for tenancy

 I used to be able to access my VM firewall via console in order for me to access and put the firewall in maintenance mode.

Please note that I can access the cloud shell but am not able to access my VM firewall via console.

Any suggestions welcome on how to troubleshoot this issue.


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