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Issue Refund is not displayed on the customer statement report — Cloud Customer Connect
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Issue Refund is not displayed on the customer statement report

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Summary:

Issue Refund is not displayed on the customer statement report

Content (required):

Customer Statement Report

Version (include the version you are using, if applicable):

22B

Code Snippet (add any code snippets that support your topic, if applicable):


Hi,


We're using customer statement report.

I have a question for the below case.


One receipt was created 4,000,000 won.

#1. 100,000 won : Applied to bill transaction.

#2. 3,900,000 won : Issue refund for the receipt.


For the above case, only #1 line is displayed on the customer statement report.

Issue Refund is not displayed.


Is it standard functionality? Please let me know it whether if there's any option.

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