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Using deep link with Workspace and being able to open a record from the tab

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edited Mar 1, 2023 8:27PM in Reporting & Analytics for Sales 1 comment

I am doing a POC for a customer for the following requirement:

I have a report showing Customer Name and Activities for that customer. I want to click on the account name open the activity record in workspace but being on the customer context.

I am using this deep link "URL"/crmUI/faces/FuseOverview?fndGlobalItemNodeId=itemNode_workspace_workspace&fndTaskItemNodeId=ZCA_CC_INTERACTIVE_UI_CRM&fnd=%3BentityName%253DAccount%253BsubTabName%253DActivities%253BrecordId%253D@{1}%253B%3B%3B%3Bfalse%3B256%3B%3B%3B 

This is working and opening the account record in the activities subtab but I want to open a specific activity based on the activity id

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