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Assistance with Updating Letters using FasStudentAwardInformationV2Event

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edited Mar 23, 2023 4:00PM in Student Financial Aid

The product management team would like to provide an update on letters triggered using the FasStudentAwardInformationV2Event. We have recently discovered an issue (Bug 35170665) where the most current awarding version may not be included in the event, creating letters to trigger off potentially incorrect award amounts.

While we work towards fixing the root cause, we have been able to update a sample of the BI Publisher Offer Letter (FN1). This letter query will not use the award version sent in the FasStudentAwardInformationV2Event, but instead will leverage the max award version for the student where the Awarding QC hold is not "On Hold", "Replaced" or no QC hold exists.

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