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R 13 Time and Labor Error

edited Jul 10, 2018 5:52PM in Workforce Management 7 comments

Summary

When a time card is saved an error is generated.

Content

Has anyone using R13 Time and Labor come across an issue where the following error is generated when a time card is submitted?

The Time card cannot be submitted due to a system error.  Your help desk was notified (HXT-1665062)

We had had a SR open for two weeks and no solution has been found yet and we cannot proceed with testing a bi-weekly payroll.

Thank you for any advice.

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