You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Skip to content
  • Register
    • Get Started: AI Resources for Oracle Cloud HCM – Go Here

    Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here

    "An Error Occurred While Launching Your Learning Item" when launching e-learning player on device

    in Learning 13 comments

    Summary:

    We have a user who encounters a dropped ice-cream error message "An Error Occurred While Launching Your Learning Item" when using his personal device to launch the e-learning player for SCORM courses via remote access, but when trying them on another device he has no issue. Indicating of course, that the issue is with the user's device.

    We have the LMS configured correctly for the new e-learning player, as per Oracle Fusion Learning Cloud: Error When Launching the HTML eLearning Player: An Error Occurred While Launching Your Learning Item (Doc ID 2734850.1). No other users are reporting an issue.

    Does anyone have any suggestions for why one device would result in this error but not others? Is this an issue we should work through with the course vendor?

    Tagged:

    Howdy, Stranger!

    Log In

    To view full details, sign in.

    Register

    Don't have an account? Click here to get started!