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Audit log information Configuration option — Cloud Customer Connect
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Audit log information Configuration option

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Summary:

Audit log information in TRCS can be disabled/enabled for all or some trackable items. If disabled system does not log the changes. Is there a way to obtain the audit log information in the event it was configured to not track one or more of the items?

Under Tools Audit, the Configure button is used to enable/disable all trackable items. If it is turned off, are there system logs which continues to track over a period of time all items regardless of if items are set to track or not?

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