You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Approval Notifications are rejected automatically: Possible causes and resolution

edited Aug 11, 2018 11:27AM in Self Service Procurement


Troubleshooting Approval Rules when approval notifications are automatically rejected


Problem Statement:

Requisition approval notifications are automatically rejected.

Analysis and Troubleshooting Tips:

Our development experts frequently face this question from support and customers. While approvals is a complex feature, we are attempting to offer some troubleshooting tips here that appear to be very common in reviewing the issues reported. Review these tips as a first step in your organization if you encounter the issue discussed here.

1. If you are using the FSM task 'Manage Requisition Approvals', then the ReqApprovalTask in BPM should always be in READ ONLY mode. 

In the case of a few customers we reviewed, the ReqApprovalTask was in EDIT mode. This causes instability and unexpected behavior.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!