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What information does Eloqua Support need in an API case?

To ensure a faster resolution time on API related cases that get submitted to Eloqua support, it would be helpful if you can provide the following information when you first submit the case:

1. An explanation of the use-case or business objective and end goals that you're hoping to achieve using API

In example, you might want to import data from an external system to Eloqua. It would be helpful to touch on why you want to bring the data to Eloqua and what you want to do with it. Again, this is all on a high-level to help us understand your use-case and keep it in mind as we're devising technical solutions.

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