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Redwood HR Help Desk - Create notification - Subject line

Accepted answer


Hi Experts,

I need some advice regarding the notification which is sent to the employees when a request is created.

I have created an object trigger against the HR Helpdesk object which sends the notification to the employee.

The notification sent to the employee however pulls in the first line of the notification template.

Is there a way of populating the subject line in the notification with the Request number instead of the first line of the template?

Content (required):

I have attached the groovy script I have used.

Version (include the version you are using, if applicable):


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