You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Bad status value error when trying to update shipment status either manually or via agent

I am getting the following error when the system is trying to update the shipment status in OTM or when the user manually tries and update it. Below is the error I am seeing. This was working for two weeks and we started seeing errors after that.

glog.util.exception.RemoteExceptionWrapper
[709604] Bad status value: valueName=PICKING_COMPLETE, typeName=OR_PICKUP, objectType=interface glog.ejb.shipment.Shipment, domain=LW
    java.lang.NullPointerException

Any help is appreciated.


Things I have tried -

  1. Updating the status value using CSV from the test( this issue is only in production, it is working as expected in test and dev instances)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!