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Bad status value error when trying to update shipment status either manually or via agent

in Transportation Management 5 comments

I am getting the following error when the system is trying to update the shipment status in OTM or when the user manually tries and update it. Below is the error I am seeing. This was working for two weeks and we started seeing errors after that.

glog.util.exception.RemoteExceptionWrapper
[709604] Bad status value: valueName=PICKING_COMPLETE, typeName=OR_PICKUP, objectType=interface glog.ejb.shipment.Shipment, domain=LW
    java.lang.NullPointerException

Any help is appreciated.


Things I have tried -

  1. Updating the status value using CSV from the test( this issue is only in production, it is working as expected in test and dev instances)
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