ISO/SEPA Direct Debit Guide (Doc ID 2025869.1)
Receivables Direct Debits - we have followed the guide and all working as expected for UK Bacs.
However the output file has an issue. On a new claim the first time we are using an authorization we should use the 01 reference (which means new claim) whereas in the file it is hard coded with 17 (continuing claim).
As we understand from the guide from our Bank (Barclays) should follow the new/continuing process.
Has anyone else had this issue and how did you get round it or do you not as if use 17 it will still claim fine as we have previously sent the AUDDIS file setting up the authorisation.