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Is it possible to have a different email for the critical versus standard notification? — Cloud Customer Connect
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Is it possible to have a different email for the critical versus standard notification?

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Summary: Standard and Critical notification days are captured under the Process tab of a Performance Template. When the Send Performance Document Standard Alert Notifications process is scheduled, it triggers email notifications for both Standard and Critical days.

Is there a possibility to change the email subject or email body for the aforementioned notifications?


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