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    • Salesforce Managed Package Upgrade to Version 8 - issue while installing Salesforce Connector

    edited Feb 5, 2025 8:14PM in Configure Price Quote 1 comment

    Summary:

    We are unable to connect to the salesforce site due to a hard limit of 120s timeout for one of our CPQ Commerce Processes.

    Content (please ensure you mask any confidential information):

    • We are trying to install CPQ Managed Package version 8.6 in our SalesForce setup but are unable to connect to one of our CPQ Commerce Processes (Configured as a site in salesforce) - Error: Read timed out.
    • We did raise an SR and were told that this is a known issue as per KB61279 - https://support.oracle.com/support/?documentId=KB61279
    • Apparently, this is caused due to the large size of Commerce Process and the workaround is to clone the commerce process (which is not viable in our production setup).
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