Unable to backdate an ordered date in Sales Order management
Summary: The client is attempting to create a sales order with a backdated date of January 16, 2024, instead of using today's date. However, upon submitting the order, an error occurs. Interestingly, when a new order is created without changing the ordered date, it processes successfully without any errors.
Dear Experts, how can a new sales order be created with a backdated order date without encountering the error mentioned below?
OrderWarning: Pricing No matching pricing segment was found for the customer.
The pricing strategy was not determined for the current transaction.
Line 1: Error Order validation: Order Management can't price the sales order because it can't identify a charge for item FG4256, with unit of measure PK.