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Contract Upload Error in Contract Terms tab

in Enterprise Contracts 1 comment

Summary:

Attempting Word Add in redlining process via Contract Terms tab, Contract Actions, Download Contract.

Able to open and edit, review and accept changes in Word, saving document. When I upload in Oracle, I get "unable to upload contract" error with no error code or help text.

When uploading in background, the only part of the log file that looks suspicious is: Start method checkUploadedTermsXMLData
Exception in termsAuthoringAM initialization or calling processAsyncUploadContractjava.lang.IndexOutOfBoundsException: Index: 7, Size: 5
Invoking termsAuthoringAM.handleAsyncUploadEssJob()
Start method handleAsyncUploadEssJob with parameters:

There is no support document that matches this description and the only one that Google digs up, was archived or deleted by Oracle.

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