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    • How to create a duplicate resolution request via rest api?

    in CX Apps

    How to create a duplicate resolution request via rest api?

    Currently we are using this post command:crmRestApi/resources/11.13.18.05/resolutionRequests

    with the following payload:

    {"RequestName": "API Merge 1234","ResolutionType": "MERGE","DuplicateParty": [    {"PartyNumber": "646238" },    {"PartyNumber": "664031" },    {"PartyNumber": "664032" },    {"PartyNumber": "646237" }  ]}

    but it is returning 403 forbidden response. Let us know how to resolve this issue.

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