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How to allow a logged in user to access an interview in a div — Cloud Customer Connect
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How to allow a logged in user to access an interview in a div

Received Response
edited Jan 5, 2018 3:05PM in Intelligent Advisor for Fusion Service 8 comments


We have a requirement to have an OPA interview outside of the OPA widget and in a div as detailed here: http://documentation.custhelp.com/euf/assets/devdocs/cloud17d/PolicyAutomation/en/Default.htm#Guides/Developer_Guide/Web_Interviews/Integration/Embed_an_interview_in_another_application.htm

We have managed to get this to work as a form on the Customer Portal, however it can only be an Anonymous interview! We need this to be a logged in interview.

If we set the mappings to a logged in interview, we get an error stating that the interview can only be used by a logged in contact (even when we are logged into Customer Portal).

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