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entity attributes to text

Received Response
edited Mar 20, 2018 4:03PM in Intelligent Advisor for Fusion Service 6 comments


I have an interview where I need to collect multiple contacts' information and include it in the thread text of a Service Cloud incident. 

Basically, I'm collecting the names of on site contacts for a visit, including first and last name, email, office and mobile phone.  I created an entity to model that, and the interview works OK.

My problem is that I can't figure out how to iterate over the contact entity instances and make them into text for the incident thread.  ForAll() looked like it might work, but I haven't found a way to make it work.

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