Compute Instance stopped running

Hello, I have a problem with my instance. It suddenly stopped running, and when I try to start it from my cloud console, I get this error :

Unable to start instance: Instance ocid1.instance.oc1.eu-paris-1.anrwiljresf7ykicrew4uyek3semi33t5vus62za4rimcd2tn4kiucui3geq is disabled and will not accept any action requests. Please contact customer support to reenable.

I contacted an advisor in the live chat, he asked me to ask for help here.