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How to connect to MySQL HeatWave

in MySQL HeatWave 2 comments

I provisioned a HeatWave database using a Bastion connection. I can ping the endpoint of the HeatWave database. Using MySQL Workbench I attempt to connect to the IP address on port 3306 using the credentials of the username I used during provisioning, but I receive the pop-up error "Failed to connect to MySQL at IP:Port" with user admin (the user I used when provisioning the database).

I've also tried cloud shell command line connections, but get similar error at command line.

Should a different username be used? If I am using the correct username, but I am using wrong password, is there a way to change a password without logging into database?

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