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How to Maintain Custom Widget Changes Across Sections in UBI's Web Personalization Module

edited Oct 7, 2024 6:09PM in Unity CDP 1 comment

Hello everyone,

We are working with UBI using the web personalization module, and we are customizing a section of a client's website. We have used the custom mode in the widgets to implement the changes, which are displayed correctly when the page loads. However, when the user navigates to other sections, this customization disappears, and the original content is displayed again.

In our code, we are managing two classes: one for the mobile view and another for the desktop view. We have tried various solutions, but so far we have been unsuccessful in maintaining the personalization when switching sections. I would like to know if anyone has encountered a similar situation on a Single Page Application and how they managed to resolve it. The goal is for the personalization to remain visible throughout the site, regardless of the section the user navigates to.

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