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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Update Screening Service Link

We currently have a screening service set up in Taleo for background checks. This same service has been set up for years. However, the URL (only the URL, nothing else regarding the company) needs to be updated in a couple weeks. I have reviewed all of the details and editable fields under Configuration > Taleo Recruiting Administration > Screening Services, and nothing includes a URL, much less an editable URL.

I reviewed documentation 'Implementing Recruiting' linked below, under Editing a Screening Service, and that brings me to the same page, but again no editable links. I tried submitting an SR, and anything regarding general questions would not allow me to submit, and directed me to post here. Please help.

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