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Supplier Balance Aging Report

in Payables, Payments & Cash Management

Hi Oracle Experts,

We have identified an issue with the supplier balance aging report, where balances from suppliers without active contracts are still appearing. Specifically, some suppliers, despite no longer having transactions with our company, have made payments via cheque to settle outstanding balances. However, although these payments have been received, the system still captures and displays the supplier as having an outstanding amount on the report.

As shown in the screenshot below, the supplier should not appear in the report after receiving the payment. Yet, due to system limitations, the records are not fully offset when payments are made by cheque. Currently, we rely on manual communication with suppliers to confirm no outstanding balances remain.

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