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Is it possible to change the displayed Fields in the window "Possible Duplicates"?

in Sales 2 comments

Hello Oracle Cloud Customer Connect Community

Our customer has requested that different fields be displayed when a duplication is identified for Contacts/Accounts. For example, they want the fields "Account, Job Title, Phone, and Email" to be replaced with "Address1, Address2, City, Postal Code, Custom Field 1, and Custom Field 2."

To provide better clarification, I’ve attached a screenshot illustrating their requirements.

I’ve already reviewed the documentation but couldn’t find any information regarding whether such changes are feasible.

My question is if it is possible to change the displayed Fields in the window "Possible Duplicates"?

Thank you for your assistance.

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