Technician Rating level
Is there any way to introduce a rating for technician which will be dynamically updated based on his performance in installations/repairs etc which will be assessed by a quality check team? Is there any OOTB functionality?
What I am thinking is -
1. Custom property for Technician to capture rating
2. Assign Rating for each activity by manager/quality check team
3. But where should we keep rating algorithm?is it on the server side?
Kindly suggest if there is any best way.