SCIM - a use case from Operations

Summary

Using SCIM to remedy User Account duplications

Content

I have been reading the documentation for the SCIM REST APIs. This week alone, I have discovered 2 immediate use cases where my company can use them, and no, they don't involve integrations. The use cases are - 1) deleting duplicate user accounts and 2) bulk resetting user accounts for our 'fake' hierarchy which are used for demos, training, and screenshots (no need for an SR anymore). In this post, I would like to cover the first point.

If your company uses Federated SSO, you may experience the occasional error of 'Multiple users returned during attribute based auth...'. This error indicates that you have at least 2 user accounts on the Oracle system for the provided attribute from your IdP. In our case, the account was not showing in Security Console. This meant that I could not delete it with Security Console. So, I needed to query the user_guid for the rogue account - this is the ID used in the API.