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How to: How to release a hold on a requisition line

Received Response
edited Feb 10, 2019 12:38PM in Self Service Procurement 2 comments


How to release a hold on a requisition line



In a drop ship flow, there were some changes made on the sales order configuration that caused a requisition that was already in process for that order to go on hold. This happens because the DOO team blocks changes to order lines that have a status of Requisition Created. However, due to some exception use cases, the changes on the order line could not be blocked and consequently, the requisition lines went on hold.

Now, when this happens, a purchase order, as is obvious, cannot be created for that requisition line. This means the flow is essentially blocked. Prior to the solution discussed in this article, for such unforeseen cases data fix was being implemented. These are not recommended or suitable for recurring scenarios.

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