Unable to delete drop down value in service request object
SummaryUnable to delete category drop down field value in service request object
I have list of values in service request category standard field and to delete one of the value. I have not associated that category in any service request but I am not able to delete that value.
I tried with disabled that value but still that value is displaying in the UI.
The category values are present inside setup and maintenance->Manage service request categories, We have tree structured category values.
I have referred the below document regarding this but I am not aware of that profile option (SVC_SR_IN_DELETED_DAYS) mentioned there. If anyone knows about this profile option please explain here.