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Cancel Purchase Order or Cancel Requisition First | Which Order is Recommended?

edited Sep 5, 2019 11:12PM in Purchasing 18 comments

Summary

Cancel Purchase Order or Cancel Requisition First | Which Order is Recommended?

Content

What is the recommended order to cancel Purchase Orders and Requisitions?

Our Buyer has canceled the PO (not the lines) and the Requestors try to cancel the Requisitions, but the Cancel Requisition option is grayed out under Actions button. When Requestors try to cancel the Requisition lines, they receive the error message "You cannot perform the action because the record is canceled or finally closed." The PO status = Canceled, but the Requisition status = Approved.

Is there a preferred 'order' of events that should take place when trying to cancel both the PO and the Requisition? Will the Requisition lines ever show as 

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