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QNA bot always returns unresolved intent — Cloud Customer Connect
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QNA bot always returns unresolved intent

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edited Apr 5, 2020 12:39AM in Digital Assistant and Mobile 3 comments

Content

so i have been playing around with the digital assistant for a while now and i cannot seem to get the QNA to work ? in the try it out for the QNA i can always get answers to the questions but i cannot seem to get the dialog flow going as expected. it keeps going through intent to qna then to unresolved although i can get an answer to the question in the try it out for the QNA. here is my dialog flow

 

 

metadata:
  platformVersion: "1.1"
main: true
name: QnA
context:
  variables:
    greeting: "string"
    name: "string"
    iResult: "nlpresult"
states:

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