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FCCS: Approval synchronization not working after deleting dimension — Cloud Customer Connect
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FCCS: Approval synchronization not working after deleting dimension

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edited Nov 26, 2020 10:04AM in Financial Consolidation and Close 4 comments

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Hi all

We deleted a dimension from our structure, but we realised it was part of an approval unit and now we cannot synchronize the approvals. 

We realise that even if the dimension is now not displaying under Approvals, it is still owned or under review by a user. 

We tried to set it to Originate or reject, but still it does display and we cannot move forward. 

Any steps on how we can remove it completely from the system?

This problem means if we want to add any new dimensions / members to the approval units we cannot, due to the synchronization problem. 

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