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Groovy Script - Defaulting Affected Party to session User when creating an SR

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edited Apr 14, 2021 1:35PM in B2B Service 3 comments

Content

We are using the 'Affected Party' field during SR creation and would like to default it to the user who is trying to create the SR.

I tried to map it to the 'Primary Contact' field but looks like Primary Contact uses 'party ID' while Affected Party field uses 'Person ID'.

Is there a way to default Affected Party from session user's person ID?

Thank You!

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