You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Groovy Script - Defaulting Affected Party to session User when creating an SR

Received Response
edited Apr 14, 2021 1:35PM in Fusion Service 3 comments


We are using the 'Affected Party' field during SR creation and would like to default it to the user who is trying to create the SR.

I tried to map it to the 'Primary Contact' field but looks like Primary Contact uses 'party ID' while Affected Party field uses 'Person ID'.

Is there a way to default Affected Party from session user's person ID?

Thank You!

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!