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Multiple if conditions in filter

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edited May 6, 2021 12:25PM in Reporting & Analytics for B2C Service 4 comments

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I'm trying to build a filter that will result in different queues being selected based on the Group of the individual running the report.  It would be something like this

If Logged in user's Group = A, then queue = A1 or A2

else

If Logged in user's Group= B then queue = B1 or B2

else

If Logged in user's Group = C then queue = C1 or C2

else

queue = No Value

Can this be done in the report designer?  

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